About Lindström

We are proud of our 175-year long history and equally excited about what the next 175 will bring.
We are proud of our 175-year long history and equally excited about what the next 175 will bring.
Lindström as a company

Lindström is a textile service company focused on making our customers’ lives easier in Europe and in Asia.

With 175 years of experience in the textile industry, we offer a wide variability of services ranging from workwear, mats, restaurants and hotel textiles to industrial wipers, cleanroom and washroom services.

At Lindström, we focus on making our customers’ lives easier by supporting them to shine and their businesses to grow. Our easy-to-use textile services are a cost-efficient and environmentally-friendly way of taking care of a company’s textile needs. We strive to create value for our customers in everything we do, executed with excellent customer experience.

Strategy
With Strategy 2025, we aim to be the most sustainable company in the industry, helping our customers become more sustainable – everyday.

We at Lindström focus on making our customers’ lives easier by supporting them to shine and their businesses to grow. Our purpose states that we want to make our customers’ life easier and strengthen their image with textile services while helping them to become more sustainable. At the core of our business is our commitment to care for the people and our planet, based on the sustainable, circular-economy business model, we serve our customers with in 23 countries. Although our service offering varies from country to country, our conceptualised operations ensure that we offer the same reliable and sustainable textile rental services to all our customers, while meeting the specific hygiene and safety requirements of different industries.

By 2025, our vision is to become a forerunner enabling our customers to become more sustainable with easy-to-use textile services, offered with passion and a human touch. We target on deepening our understanding of the industries we serve. Strong focus to our customers’ industries all around our 23 countries also enables us to share our extensive industry knowledge of global and local markets with our customers. Our customers will become more sustainable as we work towards carbon-free textile services and recycle 100% of our textile waste. The ease of use relies on us digitalising our services for improved transparency, optimised textile volumes, and self-service for our customers. Long-term customer relationships, sustainability, enthusiasm, the joy of learning and profitable growth are the values that guide how we encounter our customers.

Strategy
Purpose, Mission & Vision
Company's direction is built and executed together

Lindström’s vision and the means for reaching it, i.e. the strategy, are specified every five years. The company values are observed in the specification of the target state and means leading to it.  The company’s strategic choices and focus points of development are analysed annually by the Group  Management Team. When the purpose, vision, mission, and strategy are changed, the change and its impacts on daily life are reviewed in workgroups with the personnel.

Purpose

We care for people and our planet by inspiring people to shine and businesses to grow in a sustainable way.

Mission

We are a textile service company focused on making our customer’s life easier. Everyday, we strengthen the image of our customers.

Vision 2025

We are a forerunner in enabling our customers to become more sustainable with easy-to-use textile services, offered with passion and a human touch.

Purpose, Mission & Vision
Values
Lindström’s operation is guided by its values.

Lindström aims at long-term development of operations as well as the creation of long-term partnerships. The decision-making is not guided by growth alone – the objective is to make sustainable solutions that ensure profitable growth.

The impact of the values also shows in business expansion decisions. Business operations are not launched in a country until personnel and partners meet the company values and ethical instructions.

The values and their manifestation in daily work are regularly analysed: they are part of the annual performance appraisal discussions.

Profitable growth

Lindström’s operations are cost-conscious and cost-efficient – this guarantees profitable growth. Different projects are prioritised by management according to the overall benefit to the company. Every project must support our vision. Decisions are made on a long-term basis, and resources are allocated for supporting growth.

Responsibility

Lindström takes into account the financial, social and environmental influences of its operations. We operate fairly, observe laws and regulations, and respect local cultures. As an employer, Lindström is fair and responsible. We require that our suppliers and partners adhere to the same principles.

Long-term customer relationships

Genuine partnership requires mutual confidence, continuous development of operations and mutual benefit in business. Lindström listens to its customers, anticipates the customer’s needs and offers competitive services. We react immediately to customer demands.

Enthusiasm and joy of learning

Good leadership and management, encouraging feedback, and trainings ensure continuous development of Lindström and its personnel. Open, interactive communication generates a good atmosphere for innovations and promotes successful implementation.

Values
History

Expertise in the textile field since 1848

Over the course of Lindström’s history, the company has grown from a fabric dyeing house to a laundry, to a professional textile service company. At 175 years old, we continue to be a family-owned pioneer.

Get to know us

Management & experts

Meet our Group Management Team, Board of Directors, and in-house experts.

Our global presence

Growing strong, globally

Over the course of Lindström’s history, the company has grown from a fabric dyeing house into a laundry and onwards to become a professional in textile renting.

5055
Personnel
17.7
Pieces of textiles in circulation (million)
496.4
Turnover(Million)
23
Countries
Collaborate with Lindström

We value long term partnerships and working together for a sustainable future

CERTIFICATES & ORGANISATION MEMBERSHIPS

Our certifications & memberships

The EN 14065 standard shows our customers that our laundry service system has structures in place to control microbiological contamination in the laundered textiles.
ISO 9001 specifies the requirements for a quality management system and is used to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. ISO 14001 sets out the requirements for an environmental management system. ISO 45001 guides organizations in how to take care of the occupational health and safety of their people.
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