How Linde Viličar simplified workwear for 30+ technicians
Quick summary:
| Challenges at Linde Viličar | Solutions from Lindström | Benefits |
|---|---|---|
| Fragmented workwear setup (multiple dry cleaners + separate repairs) | One unified workwear rental & maintenance service | Consistent look and quality across the whole team |
| Hard to keep a consistently neat, professional appearance | Tailored garments for each technician + agreed colours/materials | Stronger customer trust and brand image |
| Admin and logistics effort around cleaning, exchanges and repairs | Regular pick-up and delivery, professional laundering, repairs included | Less admin work and smoother daily operations |
| Need for reliable hygiene and quality standards everywhere in Slovenia | Professional laundering with a standardised process | Clean, functional workwear technicians can rely on |
| Unpredictable or hidden costs of managing workwear internally | Fixed, transparent service model | Predictable costs and easier budgeting/planning |
Linde Viličar is a company owned by the German Linde Material Handling Group and part of one of the world’s largest forklift manufacturers and a leading provider of advanced intralogistics solutions. They have been present in the Slovenian market for three decades, during which time they have built a reputation as a reliable partner with an extensive service network of over 30 service technicians who ensure fast and professional assistance throughout the country. Their market share speaks for itself: every second forklift in Slovenia is a Linde forklift.
For a company whose promise is performance and whose service technicians visit clients daily in a wide variety of industrial environments, the professional appearance and neatness of the team is crucial for trust and brand reputation.
From fragmentation to unity
Before implementing Lindström’s workwear service, the company operated with a fragmented workwear management system. Service technicians used services from various dry cleaners across Slovenia, while a single tailor was selected for repairs and custom-fitted garments.
Despite efforts to ensure neatness, maintaining this system was challenging, both from an administrative perspective and in ensuring consistent quality and professional appearance of the entire team.
Linde Viličar wanted one simple system for all their service technicians across Slovenia. They needed it to always deliver clean, good-quality workwear, with strong hygiene standards, and without creating extra paperwork or trouble.
We decided to choose Lindström as our partner for several key reasons. The first wish was to improve the professional image of our service technicians, as we believe that a neat appearance is an important part of the impression we make on clients.”
Blaž Lupše, Workshop and Logistics Coordinator at Linde Viličar
Comprehensive workwear rental and maintenance system
Lindström helped Linde Viličar set up one smart workwear system for all their service technicians. Each of the 30+ technicians received their own set of workwear that fits properly. Lindström took everyone’s measurements and matched the company’s choices for fabrics, colours, and quality.
The routine is simple: dirty workwear is collected on a regular schedule and cleaned professionally. Clean workwear—and repaired items when needed—is then delivered straight back to the company. That means technicians don’t have to worry about washing or fixing anything, and the company is freed from the extra logistics and paperwork.
“The workwear rental service has significantly simplified our logistics and administrative tasks. Each service technician is assigned a set of garments that is regularly exchanged. Soiled garments are returned, and clean, professionally laundered and repaired garments are delivered directly to our premises.”
Blaž Lupše, Workshop and Logistics Coordinator at Linde Viličar
Professional look combined with predictable costs
Working with Lindström has helped Linde Viličar in more ways than just getting clean workwear.
First, the team looks the part. Service technicians show up in clean, practical workwear that looks professional. That builds trust with customers and shows Linde Viličar takes quality seriously.
For employees, it’s a big relief. No one has to think about washing, fixing, or replacing workwear. They can focus on the real job: helping customers. And when you’re wearing comfortable, clean gear, you feel better and more confident at work.
For the company, the costs are easier to manage too. Doing everything in-house would mean buying washing machines and dryers, finding storage space, buying detergents, and keeping track of it all. With Lindström, the service is simpler, and the costs are clear and predictable, which makes planning much easier.
Lindström takes care not only of dirty laundry, but of the full package. Delivering workwear that fits the company’s needs, regular exchanges, repairs, and weekly deliveries. And if something changes, they can react quickly. That flexibility makes the partnership even stronger.
A partner that enables focus on core business
For Linde Viličar, this was a big step towards one smooth system for workwear and a more professional look for the whole service team. With consistent quality, strong hygiene, and reliable logistics taken care of, they can keep their attention where it belongs: delivering excellent intralogistics solutions and top service to customers.
A cleaner, happier team and costs you can actually predict: those are the kind of wins you get when the right partner handles the workwear.
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