Behind the scoop: Supporting food safety at Baskin Robbins

Quick summary:

Challenges at Baskin Robbins	Solutions from Lindström	Benefits
Time-consuming, inconsistent in-house uniform management	Full-service workwear rental: supply, laundry, delivery	Freed up internal resources and improved daily efficiency
Struggles with maintaining hygiene standards	Professional laundering tailored to food industry needs	Better hygiene and safer production environment
No clear garment traceability for audits	Barcode-based tracking for every uniform	Easier audit preparation and improved compliance
Manual repairs and missing garments caused delays	Fast, proactive repairs and replacements	Consistent uniform quality and less downtime

Graviss Group is a family-owned business with over 70 years of history and is one of the key names behind India’s food and hospitality landscape. From boutique hotels and restaurants to ice cream and packaged foods, the group’s portfolio spans several well-known brands, including Baskin Robbins.

At their production facility in Shirwal, near Pune, Graviss Food Private Limited manufactures Baskin Robbins ice cream for the Indian market. Here, quality isn’t just about taste. It’s also about hygiene, consistency, and making sure every part of the operation runs smoothly.

That includes workwear. To take the pressure off their internal team and maintain high standards, Graviss partnered with Lindström India. With a workwear service tailored for food production, Lindström helps them stay compliant, efficient, and audit-ready every day.

Solving the everyday pressures

Before partnering with Lindström, the Graviss team handled workwear in-house. But as operations scaled, so did the pressure to keep things running efficiently.

“It was not easy to maintain hygiene, efficiency, and consistency,” says Sadaf Ahmad, Manager of Quality Control and Assurance at Graviss Group.

Uniforms had to be tracked, washed, repaired, and replaced, all while meeting strict food safety and audit requirements. It took time and attention away from their core work. And when garments weren’t available or up to standard, it risked slowing down the production process.

They needed a better way – one that would reduce the daily workload, support compliance, and keep every team member ready for the job. That’s precisely what Lindström delivered.

Sadaf Ahmad, Manager of Quality Control and Assurance at Graviss Group, talks about how it has been to partner with Lindström.

A simple shift with big results

Instead of juggling laundry schedules, missing garments, and last-minute fixes, the team now relies on a rental service that just works. Lindström takes care of everything: from supplying the right garments to washing, repairing, replacing, and delivering them on time.

Partnering with Lindström has made a big difference for us.

Sadaf Ahmad, Manager of Quality Control and Assurance at Graviss Group

“Their services provide us with garment traceability, help us maintain the highest quality standards, and support audit compliance”, says Sadaf.

Here’s what the service includes:

Regular delivery of clean, ready-to-wear garments
Full traceability of every uniform
Proactive repairs and replacements
Ongoing support for hygiene and safety audits

Letting the team do what they do best

With Lindström managing their workwear behind the scenes, the Graviss team can stay focused on what really matters: making great ice cream.

“Their end-to-end solution eases our burden,” says Sadaf. “This partnership has allowed us to focus on our core work and ensures our workers look clean, hygienic, and professional.”

The results are clear:

Fewer interruptions on the production floor
Peace of mind around hygiene and compliance
Predictable costs, no hidden surprises
A consistent, professional look across the team

For Graviss, it’s one less thing to manage, and one more way to stay ahead.

Customer dedication

Customer experience is at the heart of everything we do. We take pride in our long-lasting relationships with our customers, some of which have endured for decades.