Customer Service Support

Customer Service Support

A team of experts dedicated
to assist you with your enquiries

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A team of experts dedicated to assist you with your enquiries

Our We Care culture shapes everything we do, from how we develop and perform to how we treat others

It’s about creating emotional connections, a sense of belonging, and paying attention to the little personal touches that make a difference.

 

Our customer service team is dedicated to providing fast, accurate, and personalised support that meets and exceeds expectations. Whether you’re facing an issue or have a question, we’re here to help with tailored solutions.

 

What makes us unique is our commitment to going above and beyond, creating positive experiences that build trust and loyalty.

 

We don’t just solve problems—we leave our customers feeling valued, respected, and completely satisfied. When you choose Lindstrom, you’re choosing more than a service—you’re choosing a company that truly cares about you.

We care about the structure
Customer Service Team
Customer Service Team
In our offices and laundry facilities. Production managers, customer service staff.
Account Managers
Account Managers
Support in resolving daily operational challenges, with representatives available on-site at your location.
Key Account Managers
Key Account Managers
Responsible for business development issues. Always ready to meet on site or virtually.
eLindström
eLindström
Helping our customers easily monitor and make decisions about the use of textiles.

Customer satisfaction index

The Voice of the Customer is about listening to what our customers feel and collecting their feedback through regular surveys.

The idea is to understand what they like, what they don’t like and what they wish could be better. By paying attention to customers’ opinions and suggestions, we can continuously improve our services and make our customers happier and more loyal.

Certifications

Lindström Group Management system is in compliance with ISO 9001:2015, 14001:2015, 45001:2018, and EN 14065:2016.


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