NOV Fluid Motion Solutions Streamlines Workwear Management
Personalised Service and Smarter Processes for a Complex Workforce
Introducing the Partnership
With multiple departments operating across different environments, NOV Fluid Motion Solutions needed a flexible, responsive, and low-effort solution to manage its diverse industrial workwear requirements.
By partnering with Lindström UK, NOV gained more than just a supplier. – They gained a seamless, ongoing service that combines digital convenience with personal on-site support.
We have been using Lindstrom’s overall service for several years. Over that period, we have found the workwear surgeries to be very effective. The surgeries allow us to ensure that new and existing employees are supplied with the correct workwear for their area
Glenn Whitlow, Continuous Improvement Engineer, NOV, UK
The Challenge: Diverse Needs, Centralised Pressure
NOV’s complex structure includes departments with varying safety and garment needs , from welders and logistics teams to office staff and external service teams.
Initially, all enquiries were funnelled through internal contacts, placing extra pressure on key personnel to manage fittings, replacements, and issues.
Post-Covid, with growing team sizes and stricter safety compliance, NOV needed a system that could:
- Handle new starter fittings without delay
- Manage diverse uniform needs for different risk levels
- Reduce internal admin and wasted stock
- Foster direct engagement between employees and supplier
The Solution: Lindström’s Workwear Service with On-Site Support
In 2019, Lindström Account Manager Andrew Upton introduced quarterly workwear surgeries to take the strain off NOV’s internal teams.
These sessions gave employees the chance to raise queries directly, resolve sizing issues, and carry out fittings on-site. Following Covid-19, these surgeries were upgraded to a monthly cycle. Boosting communication and responsiveness across departments.
Lindström’s support included:
- Tailored garments from the full Lindström UK industrial workwear collection:
- TwinPro for field service engineers
- WelderPro for high-risk zones
- Hi Vis Pro for logistics teams
- WorkerPro for the factory floor
- Branded knitted workwear and Hi Vis workwear for non-workwear staff
- Embroidery services for consistent branding
- Free size exchanges to reduce waste
- eLindström Portal for easy tracking, ordering and transparency
Sustainability and Stock Efficiency
Thanks to the combination of monthly surgeries and Lindström’s digital portal, NOV was able to recycle and reuse stock more effectively, preventing unnecessary waste.
Employees benefited from easier access to size exchanges, and supervisors no longer needed to micromanage ordering or follow-ups.
This circular approach fits with NOV’s wider commitment to reducing environmental impact while enhancing operational reliability.
Results: Efficiency, Satisfaction and Stronger Partnerships
The results of the partnership have been clear:
- Reduced admin burden for supervisors and department heads
- Increased staff satisfaction from direct support and consistent fit
- Lower stock waste and improved recycling of garments
- Fully compliant, risk-specific clothing across all business areas
With a strong multi-level relationship in place, NOV Fluid Motion Solutions continues to benefit from Lindström’s scalable, responsive and sustainable workwear solutions.
Ready to Upgrade Your Workwear Process?
Whether your teams are in logistics, engineering, field services or manufacturing, Lindström provides industry-specific garments, a digital management platform, and the on-site support to keep things running smoothly. Contact us today for a free quote!