{"id":19128,"date":"2025-11-11T12:53:40","date_gmt":"2025-11-11T11:53:40","guid":{"rendered":"https:\/\/lindstromgroup.com\/sk\/?p=19128"},"modified":"2025-11-13T15:44:20","modified_gmt":"2025-11-13T14:44:20","slug":"od-knih-k-rohoziam-martinov-pribeh-obchodneho-zastupcu","status":"publish","type":"post","link":"https:\/\/lindstromgroup.com\/sk\/uncategorized\/od-knih-k-rohoziam-martinov-pribeh-obchodneho-zastupcu\/","title":{"rendered":"Martin Sklen\u00e1r: Od kn\u00edh k roho\u017eiam"},"content":{"rendered":"\n

Martin je u n\u00e1s obchodn\u00fdm z\u00e1stupcom od augusta 2022. Pr\u00e1ve on ukazuje, ako sa d\u00e1 z predaja kn\u00edh presedla\u0165 na B2B slu\u017eby a r\u00e1s\u0165 v zodpovednosti aj \u013eudskosti.<\/strong><\/p>\n\n\n\n


Martin pri\u0161iel do n\u00e1\u0161ho t\u00edmu v lete 2022 ako Sales Representative. Predt\u00fdm pred\u00e1val knihy pre \u0161koly a \u0161k\u00f4lky, no pravidelne stret\u00e1val na\u0161ich servisn\u00fdch technikov pri v\u00fdmene roho\u017e\u00ed a teda za\u010dal zis\u0165ova\u0165, \u010do za t\u00fdm je. P\u00e1\u010dila sa mu f\u00ednska kult\u00fara firmy, tak sa prihl\u00e1sil na otvoren\u00fa poz\u00edciu. Dnes, po viac ne\u017e troch rokoch, sa pozer\u00e1 sp\u00e4\u0165 na obdobie, v ktorom prijal v\u00e4\u010d\u0161iu zodpovednos\u0165, nau\u010dil sa fungova\u0165 naprie\u010d procesmi a potvrdil si, \u017ee otvoren\u00e1 komunik\u00e1cia a kolegi\u00e1lnos\u0165 nie s\u00fa u n\u00e1s fr\u00e1zy, ale prax.<\/p>\n\n\n\n

<\/p>\n\n\n\n

Za\u010diatky v spolo\u010dnosti<\/h2>\n\n\n\n

Ke\u010f po\u010das ciest za z\u00e1kazn\u00edkmi videl na\u0161ich technikov, za\u010dal si o n\u00e1s zis\u0165ova\u0165 viac. Zistil, \u017ee nejde pri slu\u017ebe roho\u017e\u00ed ide o servis, logistiku a hygienu, ktor\u00e9 dr\u017eia prev\u00e1dzky v chode. Ke\u010f nesk\u00f4r nastupoval, re\u00e1lne si vysk\u00fa\u0161al v\u0161etky kroky slu\u017eby: od pr\u00e1\u010dovne a\u017e po rozvozy. Zrazu videl, ako spolu zapad\u00e1 pr\u00e1ca obchodu, prev\u00e1dzky a servisu. Tento obraz procesov mu dodnes pom\u00e1ha navrhova\u0165 rie\u0161enia, ktor\u00e9 z\u00e1kazn\u00edkovi d\u00e1vaj\u00fa zmysel v praxi, nie len na papieri.<\/p>\n\n\n\n

<\/p>\n\n\n\n

Zlomov\u00e9 momenty<\/h2>\n\n\n\n

Druh\u00fd zlom pri\u0161iel s prv\u00fdmi z\u00e1kazkami, kde musel urobi\u0165 viac, ne\u017e \u201epripravi\u0165 ponuku\u201c. Klient potreboval skombinova\u0165 roho\u017ee s pracovn\u00fdm odevom a hygienick\u00fdm servisom. Toto rie\u0161enie u\u0161etrilo klientovi \u010das na koordin\u00e1ciu. Pre neho osobne to bola lekcia z prijatia zodpovednosti a d\u00f4kaz, \u017ee t\u00edmov\u00e1 spolupr\u00e1ca je najr\u00fdchlej\u0161ia cesta k v\u00fdsledku.<\/p>\n\n\n\n

\"Martin<\/figure>\n\n\n\n

Pomoc kolegov<\/h2>\n\n\n\n

Po\u010das jedn\u00e9ho n\u00e1ro\u010dnej\u0161ieho mesiaca mu vypadlo nieko\u013eko stretnut\u00ed a pipeline nevyzeral ide\u00e1lne. Namiesto h\u013eadania v\u00fdhovoriek pri\u0161iel za kolegami s prosbou o sp\u00e4tn\u00fa v\u00e4zbu k obchodn\u00fdm rozhovorom. Kolegovia mu dali konkr\u00e9tne tipy na ot\u00e1zky a \u0161trukt\u00faru meetingu. Pre Martina to bol d\u00f4kaz, \u017ee \u201epomoc medzi kolegami\u201c je u n\u00e1s \u017eiv\u00e1 hodnota, nie n\u00e1stenkov\u00fd slogan.<\/p>\n\n\n\n

\n

\u201eAj ke\u010f je Lindstrom ve\u013ek\u00e1 nadn\u00e1rodn\u00e1 spolo\u010dnos\u0165, je tu zachovan\u00e1 \u013eudskos\u0165. Po\u010das \u017eivota sa dej\u00fa r\u00f4zne situ\u00e1cie pozit\u00edvne aj negat\u00edvne a spolo\u010dnos\u0165 Lindstr\u00f6m m\u00e1 pre to pochopenie\u201c<\/p>\n<\/blockquote>\n\n\n\n

Tipy pre nov\u00fdch kolegov<\/h2>\n\n\n\n
    \n
  • Prejdite si cel\u00fd proces slu\u017eby:<\/strong> od pr\u00e1\u010dovne po rozvoz \u2013 pochop\u00edte, \u010do s\u013eubujete z\u00e1kazn\u00edkovi.<\/li>\n\n\n\n
  • P\u00fdtajte sa technikov:<\/strong> poznaj\u00fa prev\u00e1dzky a poradia, \u010do v praxi funguje.<\/li>\n\n\n\n
  • \u0160trukt\u00farujte rozhovor so z\u00e1kazn\u00edkom:<\/strong> potreby hygieny a textilu mapujte na konkr\u00e9tne miesta a frekvencie, nie v\u0161eobecne.<\/li>\n\n\n\n
  • Nebojte sa mno\u017estva inform\u00e1ci\u00ed:<\/strong> prv\u00e9 t\u00fd\u017edne s\u00fa intenz\u00edvne, ale t\u00edm v\u00e1s prevedie \u2013 p\u00fdtajte si sp\u00e4tn\u00fa v\u00e4zbu.<\/li>\n\n\n\n
  • Dr\u017ete tempo v CRM:<\/strong> jasn\u00e9 z\u00e1pisy a prioritiz\u00e1cia v\u00e1m u\u0161etria \u010das a udr\u017eia preh\u013ead.<\/li>\n<\/ul>\n\n\n\n

    <\/p>\n\n\n\n

    Martinov pr\u00edbeh je o prirodzenej zmene smeru \u2013 z predaja kn\u00edh do sveta slu\u017eieb, kde m\u00e1 ka\u017ed\u00fd de\u0148 konkr\u00e9tny dopad na hygienu a bezpe\u010dnos\u0165 prev\u00e1dzok. U n\u00e1s na\u0161iel priestor r\u00e1s\u0165 v zodpovednosti, opiera\u0165 sa o kolegi\u00e1lnos\u0165 a pon\u00faka\u0165 z\u00e1kazn\u00edkom rie\u0161enia, ktor\u00e9 funguj\u00fa v praxi. Aj preto u n\u00e1s c\u00edti \u013eudskos\u0165 \u2013 \u010di u\u017e pri intern\u00fdch spolupr\u00e1cach, alebo pri z\u00e1kazn\u00edckych projektoch, kde ide o d\u00f4veru a spo\u013eahlivos\u0165.<\/p>\n\n\n\n\n \n

    <\/div>\n \n
    \n

    \n Pozri si poz\u00edciu a pridaj sa k n\u00e1m <\/h3>\n <\/div>\n \n
    \n
    \n \n Pozrie\u0165 pracovn\u00fa ponuku arrow_right_alt<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n ","protected":false},"excerpt":{"rendered":"

    Martin je u n\u00e1s obchodn\u00fdm z\u00e1stupcom od augusta 2022. Pr\u00e1ve on ukazuje, ako sa d\u00e1 z predaja kn\u00edh presedla\u0165 na B2B slu\u017eby a r\u00e1s\u0165 v…<\/p>\n","protected":false},"author":14,"featured_media":19141,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_eb_attr":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[56],"coauthors":[20],"class_list":["post-19128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-kariera"],"acf":[],"yoast_head":"\nMartin Sklen\u00e1r: Od kn\u00edh k roho\u017eiam - Lindstr\u00f6m Slovakia<\/title>\n<meta name=\"description\" content=\"Martinov prechod z predaja kn\u00edh do obchodn\u00e9ho t\u00edmu v Lindstr\u00f6m. 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