Inspection Rounds

Inspection rounds in washrooms

decreased by 40%*

 

 

 

 

 

Drying with cotton or paper towel

removes 99.9 % of the bacteria

on your hands ***

 

 

 

 

Time for cleaning increased

Time for cleaning increased over 15%

and concentrated on areas that were not cleaned before due to lack of time*

 

 

 

 

 

Customer satisfaction remained

the same even though inspection rounds decreased significantly*

 

 

 

 

Recommending shopping venue

66% of customer would recommend

a shopping venue based on the cleanliness of toilet facilities**

 

 

 

 

 

 Cotton towel rolls

produce up to 95 % less waste

than paper towel****

 

Cleanliness of toilet facilities

 

30% of customers feel that cleanliness

of toilet facilities influence their choice of shopping venue**

 

 

More spending

Sales grow by 1,3%

when a customer spends a while longer at the shopping centre**

 

 

Cotton towel has

29 % lower global warming potential

than virgin paper ****

Benefits in a nutshell

 

Save time

 

Save steps

 

Save money

 

 

 

 

Increased efficiency

 

More comfort

 

More shopping

 

 

 

More customer comfort

 

 Lower global warming

 

Less waste

*Smart washroom experiment in Jumbo shopping center

**Based on a research done by Ediste Oy, 20015, and a study by Burke Institute, 2004, Linking measures of customer satisfaction, value and loyalty to financial performance

*** The Comparative study of four drying methods: cotton towels, paper towels, jet air dryer and warm air dryer – A research report of the Hjelt Institute of Hygiene and Microbiology of the University of Helsinki. Kirsi Laitinen, PhD.

**** The environmentally friendly approach to hand drying. Sustainability study into cotton towels and paper. Wirtex.