{"id":16763,"date":"2022-08-09T13:41:05","date_gmt":"2022-08-09T11:41:05","guid":{"rendered":"https:\/\/lindstromgroup.com\/lt\/?p=16763"},"modified":"2024-05-01T16:22:06","modified_gmt":"2024-05-01T14:22:06","slug":"tekstiles-paslaugu-imones-lindstrom-darbuotoju-lojalumo-rodikliai-gerina-rekordus","status":"publish","type":"post","link":"https:\/\/lindstromgroup.com\/lt\/straipsniai\/tekstiles-paslaugu-imones-lindstrom-darbuotoju-lojalumo-rodikliai-gerina-rekordus\/","title":{"rendered":"Tekstil\u0117s paslaug\u0173 \u012fmon\u0117s \u201eLindstr\u00f6m\u201c darbuotoj\u0173 lojalumo rodikliai gerina rekordus"},"content":{"rendered":"\n

Kaip \u012fgyti darbuotoj\u0173 pasitik\u0117jim\u0105 ir j\u012f i\u0161laikyti? Kaip tinkamiausiai \u012fvertinti bei sustiprinti \u0161\u012f pasitik\u0117jim\u0105 ir d\u017eiaugtis motyvuotais bei darboviete patenkintais kolegomis? \u0160ie ir pana\u0161\u016bs klausimai kyla daugeliui darbdavi\u0173, o kai kurie i\u0161 j\u0173 jau yra rad\u0119 ir atsakymus, padedan\u010dius jud\u0117ti tinkama linkme.<\/strong><\/p>\n\n\n\n

Viena i\u0161 toki\u0173 \u012fmoni\u0173 \u2013 Suomijos tekstil\u0117s paslaug\u0173 bendrov\u0117 \u201eLindstr\u00f6m\u201c, nuo 1998-\u0173j\u0173 veikianti ir Lietuvoje. \u201eLindstr\u00f6m\u201c \u201eEmployee Net Promoter Score\u201c (eNPS) rodiklis, atskleid\u017eiantis darbuotoj\u0173 nor\u0105 rekomenduoti savo \u012fmon\u0119 artimiesiems bei draugams, \u0161iuo metu m\u016bs\u0173 \u0161alyje siekia nereg\u0117tas auk\u0161tumas \u2013 per metus \u0161is balas pakilo beveik tris kartus \u2013 nuo 21 iki 58 bal\u0173. Svarbu pamin\u0117ti, jog 50 bal\u0173 ir daugiau \u0161io rodiklio skai\u010diavimo skal\u0117je laikomi pa\u010diu auk\u0161\u010diausiu \u012fvertinimu, kuriuo puikuojasi \u012ftakingiausios pasaulio \u012fmon\u0117s. Tad kokia \u201eLindstr\u00f6m\u201c prover\u017eio paslaptis ir kaip jiems pavyksta \u201eu\u017esiauginti\u201c laimingus darbuotojus?<\/p>\n\n\n\n

<\/p>\n\n\n\n

Pagarba darbuotojams: naudos, mokymai ir psichologin\u0117s sveikatos svarba<\/strong><\/p>\n\n\n\n

Akivaizdu, jog norint, kad darbuotojai jaust\u0173si visaver\u010diais \u012fmon\u0117s nariais, privalu juos tinkamai \u012fvertinti ir gerbti. \u201ePagarba, \u012fsiklausymas, pasteb\u0117jimas ir \u012fvertinimas \u2013 \u0161iomis vertyb\u0117mis mes vadovaujam\u0117s kasdien. Puikiai suprantame, kad b\u016btent \u017emon\u0117s \u2013 talentingoji m\u016bs\u0173 komanda \u2013 yra \u201eLindstr\u00f6m\u201c pagrindas, tad pirmiausia turime pasir\u016bpinti jais, o tuomet jausdami, kad dirba prasming\u0105 ir pilnavert\u012f darb\u0105, jie prisid\u0117s prie \u012fmon\u0117s s\u0117km\u0117s\u201c, \u2013 bendrov\u0117s filosofij\u0105 pristato \u201eLindstr\u00f6m\u201c \u017emogi\u0161k\u0173j\u0173 i\u0161tekli\u0173 specialist\u0117 Vilma \u0160e\u0161tavickait\u0117.<\/p>\n\n\n\n

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\u017dmogi\u0161k\u0173j\u0173 i\u0161tekli\u0173 specialist\u0117 Vilma \u0160e\u0161tavickait\u0117<\/figcaption><\/figure>\n\n\n\n

\u012e oficial\u0173 naud\u0173 s\u0105ra\u0161\u0105 \u012fmon\u0117 yra \u012ftraukusi tokius privalumus, kaip sveikatos ir nelaiming\u0173 atsitikim\u0173 draudimas, \u012fvairiomis progomis darbuotojams ir j\u0173 vaikams dovanojamos dovanos bei materialin\u0117 parama atsitikus nelaimei \u0161eimoje. R\u016bpinimasis darbuotoj\u0173 sveikata ir imuniteto stiprinimu jau tapo savaime suprantama praktika, kuri\u0105 palaiko tokios iniciatyvos, kaip \u0161vie\u017ei vaisiai kiekvien\u0105 savait\u0119, vitaminai ar galimyb\u0117 pasiskiepyti nuo gripo. Be to, \u201eLindstr\u00f6m\u201c itin vertina ilgalaik\u012f bendradarbiavim\u0105 \u2013 10, 15 ir 20 met\u0173 bendrov\u0117je i\u0161dirbusiems darbuotojams papildomai skiriama savait\u0117 apmokam\u0173 atostog\u0173. Verta pamin\u0117ti, kad 10 ir daugiau met\u0173 dirban\u010di\u0173j\u0173 \u012fmon\u0117je yra net 13,5 proc. Bendrov\u0117je taip pat organizuojami \u012fvair\u016bs renginiai \u2013 vasaros ir Kal\u0117d\u0173 \u0161vent\u0117s visos bendrov\u0117s mastu, susib\u016brimai skyri\u0173 viduje bei darbuotoj\u0173 pasiekim\u0173 \u0161ventimas.<\/p>\n\n\n\n

Tekstil\u0117s paslaug\u0173 lyderiai nepamir\u0161ta ir darbuotoj\u0173 tobul\u0117jimo svarbos. \u201eEsame \u012fsitikin\u0119, jog privalu investuoti \u012f kolektyvo profesin\u012f augim\u0105 \u2013 taip darbuotojai jau\u010diasi \u012fgyjantys daugiau kompetencij\u0173 savo srityje ir prisidedantys prie verslo pl\u0117tros. Per pastar\u0105j\u012f pusmet\u012f 38 m\u016bs\u0173 darbuotojos (o tai sudaro 39 proc. vis\u0173 \u012fmon\u0117je dirban\u010di\u0173 moter\u0173) dalyvavo \u201eWoW University\u201c organizuotuose naujos kartos lyderyst\u0117s ir ateities \u012fg\u016bd\u017ei\u0173 kursuose, taip pat darbuotojams suteik\u0117me galimyb\u0119 mokytis vadovavimo, poky\u010di\u0173 valdymo, sav\u0119s pa\u017einimo, klient\u0173 aptarnavimo bei pardavimo subtilybi\u0173. M\u016bs\u0173 pardavim\u0173 skyrius dalyvavo konferencijose \u201ePardavim\u0173 formul\u0117\u201c bei \u201ePardavimo profesional\u0173 diena\u201c, o klient\u0173 aptarnavimo specialistai \u2013 \u201eKlient\u0173 patirties valdymo\u201c konferencijoje\u201c, \u2013 pasakoja V. \u0160e\u0161tavickait\u0117.<\/p>\n\n\n\n

<\/p>\n\n\n\n

\u017dmogi\u0161k\u0173j\u0173 i\u0161tekli\u0173 specialist\u0117 \u012fsitikinusi, jog ne k\u0105 ma\u017eiau svarb\u016bs ir darn\u016bs komandos tarpusavio santykiai bei emocin\u0117 darbuotoj\u0173 sveikata. \u201eGalime kalb\u0117ti apie profesin\u012f tobul\u0117jim\u0105 kiek tik norime, ta\u010diau jei m\u016bs\u0173 \u012fmon\u0117s nariai jausis prastai psichologi\u0161kai, nepad\u0117s ir \u012fdomiausi projektai ar seminarai. Kaip tik d\u0117l to stengiam\u0117s darbuotojus paremti emoci\u0161kai ir pad\u0117ti jiems jaustis bendruomen\u0117s dalimi: skatiname nelaikyti savyje i\u0161kylan\u010di\u0173 sunkum\u0173, vieni kitiems pagelb\u0117ti, taip pat bendradarbiaujame su startuoliu \u201eMindletic\u201c, padedan\u010diu stiprinti emocin\u0119 sveikat\u0105\u201c, \u2013 naudas vardija \u017emogi\u0161k\u0173j\u0173 i\u0161tekli\u0173 specialist\u0117.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u201eWe Care\u201c kult\u016bra: saugumas, s\u0105\u017einingumas, tvarumas<\/strong><\/p>\n\n\n\n

Jau ne vienerius metus \u201eLindstr\u00f6m\u201c propaguoja \u201eWe Care\u201c kult\u016br\u0105, kurios pamatas yra darbuotoj\u0173 sveikata ir gerov\u0117, s\u0105\u017einingas atlygis bei nuolatinis mokymasis ir tobul\u0117jimas. \u201eLindstr\u00f6m\u201c veikia daugelyje skirting\u0173 pasaulio \u0161ali\u0173, pradedant \u0160iaur\u0117s ir Baltijos, baigiant Azijos valstyb\u0117mis, ta\u010diau, nors m\u016bs\u0173 \u012fmon\u0117 ir labai multikult\u016bri\u0161ka, vertybinis pamatas visur tas pats. Mes u\u017etikriname lygias galimybes visiems savo darbuotojams ir jiems s\u0105\u017einingai bei motyvuojan\u010diai atlyginame pagal turimas kompetencijas\u201c, \u2013 teigia V.\u0160e\u0161tavickait\u0117.<\/p>\n\n\n\n

\u017dmogi\u0161k\u0173j\u0173 i\u0161tekli\u0173 specialist\u0117 pabr\u0117\u017eia, kad bendrov\u0117je \u012fvairiais b\u016bdais skatinamas darbuotoj\u0173 \u012fsitraukimas. Komanda bendradarbiauja ne tik skyri\u0173 viduje, bet ir tarp j\u0173, \u012fmon\u0117je paplitusi \u201e\u0161e\u0161\u0117liavimo\u201c praktika, kurios metu neformaliai stebimas kolegos darbas norint \u012fgyti nauj\u0173 \u012fg\u016bd\u017ei\u0173, 2 kartus per metus vykdomos darbuotoj\u0173 apklausos (jau min\u0117tosios \u201eeNPS\u201c) ir reguliariai pristatomi verslo pasiekimai bei rezultatai.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Kitas esminis principas, kuriuo \u201eLindstr\u00f6m\u201c vadovaujasi jau daugel\u012f met\u0173 \u2013 tvarumas, apimantis tiek aplinkosaug\u0105, tiek eti\u0161k\u0105 elges\u012f su darbuotojais. \u201eBendruomeni\u0161kumas ir r\u016bpinimasis aplinka giliai \u012fsi\u0161aknij\u0119s m\u016bs\u0173 darbo kult\u016broje. Mes ne tik skatiname pad\u0117ti vieni kitiems, bet ir \u012fsitraukiame \u012f \u012fvairias socialines iniciatyvas. Pavyzd\u017eiui, \u0161\u012f pavasar\u012f su komandos nariais ir j\u0173 \u0161eimomis bei draugais \u012fgyvendinome ilgai brandint\u0105 id\u0117j\u0105 \u2013 Vai\u0161vydavos girininkijoje pasodinome 2,5 ha dyd\u017eio \u201eLindstr\u00f6m\u201c mi\u0161k\u0105. Taip pat \u012fmon\u0117je atsakingai r\u016b\u0161iuojame atliekas. Pasteb\u0117jome, jog \u0161ios veiklos \u012fgalina m\u016bs\u0173 darbuotojus jaustis reikalingais bei prisidedan\u010diais prie teigiamo poky\u010dio\u201c, \u2013 d\u017eiaugiasi V. \u0160e\u0161tavickait\u0117.<\/p>\n\n\n\n

Nors \u201eLindstr\u00f6m\u201c darbuotoj\u0173 \u012fsitraukimo rodikliai jau dabar puik\u016bs, \u012fmon\u0117s atstov\u0117 teigia, kad juos visada galima gerinti dar labiau. Tai bendrov\u0117 ir ketina daryti ateityje. \u201eR\u016bpestis ir \u012fvertinimas visuomet \u201eatsiperka\u201c \u2013 juk kiekvienam \u017emogui reikia d\u0117mesio ir palaikymo, kaip asmeniniame gyvenime, taip ir darbe. Labai d\u017eiaugiam\u0117s, jog m\u016bs\u0173 darbuotojai \u0161ias pastangas pastebi ir \u012fvertina, o \u010dia dirbdami jau\u010diasi saug\u016bs ir patenkinti. \u017dinoma, neu\u017emigsime ant laur\u0173 ir tobulinsime savo procesus ir toliau. Juk laimingi darbuotojai lygu laiminga \u012fmon\u0117\u201c, \u2013 \u012fsitikinusi specialist\u0117.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Straipsnis paskelbtas 2022-08-09: https:\/\/www.15min.lt\/verslas\/naujiena\/bendroves\/tekstiles-paslaugu-imones-lindstrom-darbuotoju-lojalumo-rodikliai-gerina-rekordus-663-1913288#_<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Kaip \u012fgyti darbuotoj\u0173 pasitik\u0117jim\u0105 ir j\u012f i\u0161laikyti? Kaip tinkamiausiai \u012fvertinti bei sustiprinti \u0161\u012f pasitik\u0117jim\u0105 ir d\u017eiaugtis motyvuotais bei darboviete patenkintais kolegomis? \u0160ie ir pana\u0161\u016bs klausimai…<\/p>\n","protected":false},"author":65,"featured_media":16768,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_eb_attr":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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