{"id":20848,"date":"2026-10-19T08:52:50","date_gmt":"2026-10-19T07:52:50","guid":{"rendered":"https:\/\/lindstromgroup.com\/hu\/?p=20848"},"modified":"2026-10-19T08:52:52","modified_gmt":"2026-10-19T07:52:52","slug":"nyugalom-amit-egyutt-teremtunk-ugyfelelmeny-a-lindstromnel","status":"publish","type":"post","link":"https:\/\/lindstromgroup.com\/hu\/cikkek\/nyugalom-amit-egyutt-teremtunk-ugyfelelmeny-a-lindstromnel\/","title":{"rendered":"Nyugalom, amit egy\u00fctt teremt\u00fcnk – \u00dcgyf\u00e9l\u00e9lm\u00e9ny a Lindstr\u00f6mn\u00e9l"},"content":{"rendered":"\n

CX. Customer Experience<\/em>. Vagyis \u00fcgyf\u00e9l\u00e9lm\u00e9ny. De mit jelent a j\u00f3 \u00fcgyf\u00e9l\u00e9lm\u00e9ny?<\/p>\n\n\n\n

Mindazt, amit \u00fcgyfeleink a vel\u00fcnk val\u00f3 kapcsolat sor\u00e1n tapasztalnak \u2013 az els\u0151 besz\u00e9lget\u00e9st\u0151l a mindennapi szolg\u00e1ltat\u00e1son \u00e1t eg\u00e9szen egy v\u00e1ratlan helyzet megold\u00e1s\u00e1ig.<\/p>\n\n\n\n

A Lindstr\u00f6mn\u00e9l \u00edgy fogalmaztuk meg:<\/p>\n\n\n\n

Nyugalom.
Amit mindannyian egy\u00fctt teremt\u00fcnk.
Hogy az \u00fcgyfelek minden nap minket v\u00e1lasszanak.<\/strong><\/p>\n\n\n\n

A nyugalom azt jelenti, hogy \u00fcgyfeleinknek nem kell a textilek miatt agg\u00f3dniuk. A megfelel\u0151 munkaruh\u00e1k<\/a> rendelkez\u00e9sre \u00e1llnak, a sz\u0151nyegek<\/a> cser\u00e9je id\u0151ben megt\u00f6rt\u00e9nik, az ipari t\u00f6rl\u0151kend\u0151k <\/a>pedig tiszt\u00e1n \u00e9s a sz\u00fcks\u00e9ges mennyis\u00e9gben \u00e9rkeznek meg. K\u00e9rd\u00e9s eset\u00e9n el\u00e9rhet\u0151k vagyunk, szolg\u00e1ltat\u00e1sunk pedig megb\u00edzhat\u00f3an m\u0171k\u00f6dik a h\u00e1tt\u00e9rben, \u00edgy partnereink a saj\u00e1t tev\u00e9kenys\u00e9g\u00fckre \u00f6sszpontos\u00edthatnak.<\/p>\n\n\n\n

Az \u00fcgyf\u00e9l\u00e9lm\u00e9nyt k\u00f6z\u00f6sen teremtj\u00fck<\/strong><\/p>\n\n\n\n

A j\u00f3 \u00fcgyf\u00e9l\u00e9lm\u00e9ny nem egyetlen koll\u00e9ga vagy r\u00e9szleg munk\u00e1j\u00e1nak eredm\u00e9nye. A beszerz\u00e9s, a mosod\u00e1k, a logisztika, az \u00fcgyf\u00e9lszolg\u00e1lat, az \u00e9rt\u00e9kes\u00edt\u00e9s \u00e9s a h\u00e1tt\u00e9rter\u00fcletek egyar\u00e1nt alak\u00edtj\u00e1k.<\/p>\n\n\n\n

Egy pontos sz\u00e1ll\u00edt\u00e1s, egy gyors v\u00e1lasz vagy egy j\u00f3l kezelt probl\u00e9ma mindig k\u00f6z\u00f6s teljes\u00edtm\u00e9ny. Ez\u00e9rt fontos sz\u00e1munkra, hogy az \u00fcgyf\u00e9l n\u00e9z\u0151pontja ne csak a k\u00f6zvetlen kapcsolattart\u00e1sban, hanem minden d\u00f6nt\u00e9s\u00fcnkben megjelenjen.<\/p>\n\n\n\n

CX Week 2026: egy h\u00e9t az \u00fcgyfelek n\u00e9z\u0151pontj\u00e1b\u00f3l<\/strong><\/p>\n\n\n\n

Erre ir\u00e1ny\u00edtotta r\u00e1 a figyelmet az idei CX Week is, amelyet minden \u00e9vben megtartunk a Lindstr\u00f6m mind a 24 orsz\u00e1g\u00e1ban.<\/p>\n\n\n\n

Magyarorsz\u00e1gon megosztottuk koll\u00e9g\u00e1inkkal az \u00fcgyfelekt\u0151l \u00e9rkez\u0151 pozit\u00edv visszajelz\u00e9seket, \u00f6sszegy\u0171jt\u00f6tt\u00fck a legfrissebb \u00faj\u00edt\u00f3 \u00f6tleteket, t\u00e1rgyal\u00f3inkban pedig innent\u0151l k\u00e9zzel foghat\u00f3an is k\u00fcl\u00f6n helyet kapott a partner n\u00e9z\u0151pontja. Minden d\u00f6nt\u00e9sn\u00e9l ugyanazt a k\u00e9rd\u00e9st szeretn\u00e9nk feltenni:<\/p>\n\n\n\n

\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n<\/figure>\n\n\n\n

Mit jelent ez az \u00fcgyfel\u00fcnk sz\u00e1m\u00e1ra?<\/strong><\/p>\n\n\n\n

Az \u00fcgyf\u00e9l\u00e9lm\u00e9nyr\u0151l havonta k\u00e9r\u00fcnk visszajelz\u00e9st: k\u00fcl\u00f6n figyelmet ford\u00edtunk az \u00faj \u00fcgyfeleink els\u0151 tapasztalataira \u00e9s a r\u00e9g\u00f3ta vel\u00fcnk dolgoz\u00f3 partnereink v\u00e9lem\u00e9ny\u00e9re. A term\u00e9kekr\u0151l, a kisz\u00e1ll\u00edt\u00e1sr\u00f3l \u00e9s a mindennapi egy\u00fcttm\u0171k\u00f6d\u00e9sr\u0151l is k\u00e9rdez\u00fcnk, hogy pontosan \u00e9rts\u00fck, mi m\u0171k\u00f6dik j\u00f3l, \u00e9s hol tehet\u00fcnk m\u00e9g t\u00f6bbet \u00fcgyfeleink nyugalm\u00e1\u00e9rt. V\u00e1laszaik seg\u00edtenek abban, hogy szolg\u00e1ltat\u00e1sainkat a sz\u00e1mukra igaz\u00e1n fontos ter\u00fcleteken fejlessz\u00fck.<\/p>\n\n\n\n

Az \u00fcgyf\u00e9l\u00e9lm\u00e9ny nem \u00e9r v\u00e9get a CX Weekkel<\/strong><\/p>\n\n\n\n

Az \u00fcgyfelek ir\u00e1nti elk\u00f6telezetts\u00e9g a Lindstr\u00f6m 2030-as strat\u00e9gi\u00e1j\u00e1nak<\/a> is egyik k\u00f6zponti pill\u00e9re. Csoportszinten ugyanaz\u00e9rt dolgozunk: hogy textilszolg\u00e1ltat\u00e1saink megb\u00edzhat\u00f3ak, \u00e1tl\u00e1that\u00f3ak \u00e9s egyszer\u0171en haszn\u00e1lhat\u00f3k legyenek.<\/p>\n\n\n\n

A CX Week v\u00e9get \u00e9rt, a feladat azonban \u00e1lland\u00f3: nap mint nap megteremteni azt a nyugalmat, amely miatt \u00fcgyfeleink \u00fajra benn\u00fcnket v\u00e1lasztanak.<\/p>\n","protected":false},"excerpt":{"rendered":"

CX. Customer Experience. Vagyis \u00fcgyf\u00e9l\u00e9lm\u00e9ny. De mit jelent a j\u00f3 \u00fcgyf\u00e9l\u00e9lm\u00e9ny? Mindazt, amit \u00fcgyfeleink a vel\u00fcnk val\u00f3 kapcsolat sor\u00e1n tapasztalnak \u2013 az els\u0151 besz\u00e9lget\u00e9st\u0151l a…<\/p>\n","protected":false},"author":14,"featured_media":20854,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_eb_attr":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[14,27],"tags":[13],"coauthors":[20],"class_list":["post-20848","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cikkek","category-ugyfel-referenciak","tag-customerexperience"],"acf":[],"yoast_head":"\n\u00dcgyf\u00e9l\u00e9lm\u00e9ny a Lindstr\u00f6mn\u00e9l: nyugalom minden nap<\/title>\n<meta name=\"description\" content=\"Mit jelent az \u00fcgyf\u00e9l\u00e9lm\u00e9ny a Lindstr\u00f6mn\u00e9l? 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